Service

Service

SERVICE
Pre-sales Service Commitment

Pre-sales Service Commitment

Our company has an experienced and service-oriented professional team. While providing high-quality products to customers, we also offer comprehensive, systematic, and fast technical support and services to ensure timely understanding of customer needs, market feedback, and service tracking.
When you choose our company's products, we will provide all-round "pre-sales service" and "in-sales service", and fulfill all our responsibilities and commitments in accordance with the "Contract Law", bid documents, drawings, and the contracts signed by both parties.
Carefully provide pre-sales technical support, recommend components, send professional personnel for technical briefings, answer questions about our product performance, use, and maintenance. Provide product usage performance and operational experience, and completely and timely provide pre-sales service materials. Sign the technical agreement for the contracted equipment with your party.
Communicate with customers about new developments in the electrical equipment industry and the features of our products. Study technical solutions together with customers based on the technical requirements of the tender document or the technical agreement signed after the contract, and provide process design drawings to improve the completeness, reliability, and ease of installation and maintenance of the project.

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